Effective 7 October 2026
In short
- We collect only what each service needs: an account, the birth details that make a chart, and what you choose to share when you book or speak with a practitioner.
- We never sell personal data, never show advertising, and never track you across other companies' apps or websites.
- Calls are recorded only with your consent; the audio is deleted once it has been transcribed.
- Outside your booking you appear under a pseudonym of two Sanskrit words, never your name.
- You can see, correct, delete or take back consent to your data at any time, and you can delete your account from inside the app.
- Our services are for people aged 18 and over.
Who we are
Parimarjit Healthcare Private Limited (CIN U86909GJ2023PTC144405), registered office 73, Kasturba Mahila Society, P P Patiya, Rander, Surat, Gujarat 395005, India (“we”, “us”, “our”), is the Data Fiduciary for the personal data described in this policy under the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the rules made under it. We decide why and how that data is processed, and we are accountable for it.
How we protect data inside the company, including security, breach response and retention, is set out in our data protection policy.
What this policy covers
- this website, parimarjithealthcare.org, and the addresses that redirect to it;
- the Karmik Architect app for Android, iPhone, iPad and Mac, and the same app running in a web browser;
- karmikarchitect.com, including the astrotherapist directory, booking, shared chart links and courses;
- consultations booked through our platform, our academy and our research programme.
The app has its own screen-by-screen privacy policy with more technical detail. The two are written to agree; where one is more specific, that detail applies, and neither reduces your rights under law.
Words we use
- Personal data: any data about a person who can be identified from it, directly or indirectly.
- Data Principal (“you”): the person the data is about.
- Data Processor: a company that handles personal data for us, on our instructions.
- Pseudonym: a name of two Sanskrit words, such as “Dhira Rohini”, that stands in for your real name in transcripts, research notes and ratings.
What we collect
What you give us
| Data | When |
|---|---|
| Name and email address | When you create an account or book a consultation |
| Password (we keep only a salted scrypt hash, never the password) | If you sign in with email and password |
| Birth date, time and place | When you calculate a chart, or choose to share it with a booking |
| Notes, questions and chat messages | When you write them in a booking, the booking chat or the chart assistant |
| Consents and their history | When you give or withdraw them |
| Ratings and comments | If you rate a consultation |
| Emails you send us | When you write to us |
What is created when you use our services
| Data | Notes |
|---|---|
| A random install id, platform and device model | Not a hardware identifier; a reinstall makes a new one |
| Internet (IP) address, and the screens and actions you use | Not the birth details you type |
| Session tokens and cloud-save restore codes | Kept by us only as hashes |
| Call recordings and transcripts | Only if you consented to recording |
| Course enrolment and progress | For access and, in the academy, assessment |
What we receive from others
- Google or Apple sign-in: your verified email address, name and an account identifier. We never see your Google or Apple password.
- Google Play, Apple and Razorpay: order and payment ids, the amount and confirmation that a payment is genuine. Never your card, UPI or bank details.
Practitioners
For licensed astrotherapists we also hold the profile they publish (photograph, biography, specialities, languages, price), their licence, availability, bookings and the details needed to pay them.
How we use it
| Purpose | Basis under the DPDP Act |
|---|---|
| Creating and securing your account; signing you in | Consent, and the service you asked for |
| Calculating, saving and sharing charts | Consent, and the service you asked for |
| Arranging consultations, reminders, the booking chat and the call | Consent, and the service you asked for |
| Recording and transcribing a call | Your separate, specific consent |
| Adding a consultation summary to the research corpus, or publishing a case study | Your separate, specific consent for each |
| Taking payments, refunds and keeping accounts | The service you asked for, and legal obligations |
| Preventing fraud and abuse, enforcing fair-use limits, keeping systems secure | Legitimate uses permitted by Section 7 |
| Complying with law, court orders and lawful requests | Legal obligation (Section 7) |
| Responding to a medical emergency or threat to life | Section 7 |
We do not use personal data for advertising, profiling for marketing, or selling to anyone. We do not make decisions about you by automated means that have legal or similarly significant effects.
Mental health and other sensitive information
What you share in a consultation may concern your mental or physical health, relationships or beliefs. We treat it as sensitive, keep it within the booking, and protect it with the safeguards required for sensitive personal data under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It is never sent to the AI providers that answer chart questions.
Research
- Charts calculated on our server join our research corpus with the name removed.
- A structured summary of a consultation joins it under your pseudonym only if you consent at booking.
- A consultation is published as an anonymous case study only with a third consent, asked after the call.
- Withdrawing a consent removes the entry or unpublishes the case.
Details are in our research ethics and data policy.
AI features
- The chart assistant sends your question and your chart to an outside AI provider through OpenRouter, never your name. We do not keep the conversation.
- Call transcription sends consented call audio to a speech-to-text model through OpenRouter; the audio is then deleted.
- Continue with AI prepares a message with your chart that you choose to hand to an AI app on your device; that app's own terms then apply.
Who receives personal data
We share personal data only with the processors below, each for its own part of the service and under its own data-protection terms, and with the people you choose to involve.
| Recipient | What for |
|---|---|
| Hostinger | Hosting our servers, databases and websites |
| Sign-in, Play billing, email delivery, calendar invitations, Google Meet where used, fonts | |
| Apple | Sign-in and in-app purchase on Apple devices |
| Razorpay | Card, UPI and bank payments on the web, paid directly to the practitioner |
| LiveKit | Relaying the audio of consultation calls |
| OpenRouter and the model providers it routes to | Answering chart questions (no names) and transcribing consented calls |
| YouTube (privacy-enhanced mode) | Playing course lessons you start |
| Your practitioner | Your booking, name, email, chart if given, notes, chat and the call |
| People you send a chart link to | What that link shows |
We may disclose personal data where the law requires it, for example to comply with a court order or a lawful request from a government agency, and to protect the safety of any person.
Transfers outside India
Some processors store or process data outside India. We transfer personal data only to countries not restricted by the Government of India under Section 16 of the DPDP Act, and only to providers bound to protect it.
How long we keep it
| Data | Kept for |
|---|---|
| Your account: email, name, password hash, counts | Until you delete your account |
| Cloud-saved charts | Until you delete them or your account |
| Shared chart links | Until you remove the link or delete your account |
| Activity records (IP address, screens, actions) | 180 days |
| Usage log | 30 days |
| Call audio | Deleted once transcribed; never kept without consent |
| Consultation transcripts | Until recording consent is withdrawn |
| Booking chat messages | With the booking; removed on request |
| Bookings and payment records | As long as accounting and tax law require; name, email and notes removed on request |
| Payment holds | Your details until payment is confirmed; the hold itself 30 days |
| Research corpus entries | No automatic expiry; removed on request or withdrawal |
| Chart-assistant conversations | Not kept by us |
| Emails to us | As long as needed to resolve the matter |
How we keep it safe
Every connection is encrypted with HTTPS; passwords, session tokens and restore codes are stored only as hashes; our database is reachable only from our own servers; administrative access is limited and logged; research data is pseudonymised; and card and bank details never reach our systems. Our full safeguards are described in our data protection policy.
Your rights
- Information: a summary of the personal data we process about you, what we do with it, and who we have shared it with.
- Correction and completion of inaccurate or incomplete data, and updating it.
- Erasure of data we no longer need or may no longer keep.
- Withdrawal of consent, as easily as it was given. Withdrawal does not affect processing already done.
- Nomination of a person to exercise your rights if you die or become unable to.
- Grievance redressal from us, and then from the Data Protection Board of India.
How to use them
- Delete your account yourself in the app: account menu, then Delete my account.
- For anything else, write to privacy@karmikarchitect.com from the email address linked to your account or booking. We may ask you to confirm your identity.
- We acknowledge requests within 72 hours and respond within 30 days at most.
Your other choices
- Switch off cloud save in the app.
- Book without sharing your birth details.
- Decline recording, research and publication at booking; the consultation is unaffected.
- Sign out on any device, which removes the session from that device.
Cookies
Our websites set no cookies of their own and run no analytics or advertising code. See our cookie policy.
Children
Our services are for people aged 18 and over. We do not knowingly process the personal data of children, and we will delete it promptly if we learn that we have. If you believe a child has given us personal data, please write to us.
Your responsibilities
Please give accurate information, enter another person's birth details only with their permission, and do not record a consultation outside our consented recording.
Changes to this policy
When we change this policy we update the effective date at the top. For significant changes we tell account holders in the app or by email before the change applies, and ask for fresh consent where the law requires it.
Contact and grievance officer
Dr Rushi Jariwala, Grievance Officer
Parimarjit Healthcare Private Limited
73, Kasturba Mahila Society, P P Patiya, Rander, Surat, Gujarat 395005, India
Email: privacy@karmikarchitect.com
If you are not satisfied with our response, you may complain to the Data Protection Board of India. See our grievance redressal policy for timelines.